UK Based IT Solutions with Kenya and UK Based Support
What is a Managed IT Service?
A Managed IT Service Provider helps to bridge the gap between the capacities of your internal IT, and the increasing demand for fast-moving, stable, high-performance business technology.
Contracting industry experts to monitor, consult and maintain your in-house technology, allows your business to focus on its key deliverables and use technology to help achieve this.
With our Managed IT services, your IT network is actively monitored 24/7 and issues are addressed before they become a headache.
With Managed IT Services, we share a common goal and desire, which is, your network has to be absolutely stable – because we both lose money when anything goes wrong. In the event of downtime, you lose productivity, while we lose our most precious resource – technical support time. As a result of this common goal, we are incentivised to work harder and smarter to ensure that your network remains 100% stable.
How it works:
Why are businesses looking for a Managed IT Service?
Migrating to a Managed Service
Moving your current system to a fully managed solution couldn’t be easier. We can start looking after your systems from day DOT.
Our smart software sniffs out your current setup and our team of experts analyse the areas of priority, weakness and configuration without disturbing the status quo.
We’ll send you a report on our findings and the steps we intend to take to remediate, and those that won’t impact services can be carried out swiftly, those that may result in minimal downtime would be carried out a time that suits you.
Once we’ve got your systems up to standard we’ll put in place auto remediation services and self-healing templates tweaked for specific needs to ensure your systems remain operating at their best and your team have increased reliability.
We’ll fully document each and every component, and start a full clean-up of permissions, security and settings, to ensure you remain protected at the highest level and each component of your network is detailed so we can provide service excellence.
And whilst we are doing all of this our experienced helpdesk team will be available every step of the way to assist in any day to day issues you may need to talk to us about.
We’ll even make all the necessary calls to your 3rd party vendors and any IT providers you may be using currently so you can start moving your focus on to your business even quicker whilst we handle everything.